Case Studies

Enterprise outcomes from the field.

Sovereign infrastructure, AI decisioning, and payments programmes delivered for governments, Tier-1 banks, and national operators across Africa and the Middle East.

Selected Engagements

Six representative programmes.

Case Study·Government

National ID digitisation programme

West African Ministry of Interior

Problem: Paper-based civil registry across 14 regions, 9-month average issuance time, and no federated identity layer for ministries or banks. Donor partners blocked disbursements pending a credible biometric platform.
Solution: Sovereign biometric identity platform with offline-capable enrolment kiosks, zero-trust architecture hosted in-country, FIDO2 authentication for relying parties, and a unified KYC API for banking, telecom, and social-protection agencies.
Outcome: Population coverage moved from 41% to 78% in the first 14 months. The platform now powers SIM registration, mobile-money KYC, and the national cash-transfer programme.

Metrics

12.6M citizens enrolled
Issuance time 9 months → 11 days
98.4% deduplication accuracy
Zero P1 security incidents in 18 months

22 months · 3 phasesDiscuss a similar programme

Case Study·Financial Services

Tier-1 bank AI underwriting

Pan-African Tier-1 commercial bank

Problem: SME loan decisioning took 9–14 days, default rates on the unsecured book exceeded 8%, and analysts manually reconciled bank statements, tax filings, and mobile-money history.
Solution: Private LLM and decisioning stack hosted in the bank's data centre. Cash-flow extraction agents for statements and mobile-money exports, explainable scoring model with policy guardrails, and human-in-the-loop review for exceptions over $250k.
Outcome: Underwriting moved from days to minutes for 71% of applications. Risk-adjusted yield on the SME book improved while keeping every decision auditable for the regulator.

Metrics

Decision time 9 days → 38 minutes
Default rate 8.2% → 3.9%
+24% SME loan approvals
$11.4M annual operating savings

9 months to production · 14-week pilotDiscuss a similar programme

Case Study·Telecommunications

Telecom core infrastructure modernisation

National mobile operator · 19M subscribers

Problem: Legacy 3G/4G core on end-of-life hardware, recurring 2-hour voice outages during peak, and a 5G rollout blocked by an incompatible signalling layer.
Solution: Cloud-native 5G SA core on Kubernetes, network-slicing for enterprise and IoT, observability stack with SLO-driven alerting, and a 24/7 managed NOC operating jointly with the operator's engineering team.
Outcome: Core availability hit five-nines, ARPU lifted on enterprise slices, and 5G commercial launch landed on the regulator's deadline.

Metrics

Availability 99.62% → 99.999%
Mean time to recovery 47m → 6m
+18% enterprise ARPU
5G launched in 11 cities at go-live

16 months · zero-downtime cutoverDiscuss a similar programme

Case Study·Sovereign Infrastructure

National data centre rollout

Sovereign digital agency

Problem: Government workloads sat across foreign hyperscalers with no in-country failover. Regulators required Tier III certification, data residency, and a credible carbon footprint plan.
Solution: Two Uptime Institute Tier III facilities in geographically separated regions, hybrid interconnect to existing ministries, sovereign cloud control plane, and a managed operations contract covering security, capacity, and FinOps.
Outcome: First sovereign hosting platform in the country. Forty-two government and parastatal tenants migrated in year one with a 99.982% measured availability.

Metrics

2 × Tier III Uptime certified
12 MW IT load delivered
42 tenants onboarded in year 1
PUE 1.42 across both sites

28 months from groundbreak to RFSDiscuss a similar programme

Case Study·Public Sector

Ministry cloud migration

Ministry of Finance · 6,200 staff

Problem: Mission-critical budgeting, tax, and treasury systems on ageing on-prem infrastructure with 14-hour recovery objectives and no disaster-recovery site.
Solution: Re-platforming to sovereign cloud with landing zones per directorate, identity federation with the civil-service directory, automated DR to the secondary region, and a 9-month enablement programme for ministry engineers.
Outcome: Tax-filing portal handled the year-end peak without incident for the first time in a decade. Recovery objectives moved from hours to single-digit minutes.

Metrics

143 applications migrated
RTO 14h → 8 minutes
31% infrastructure cost reduction
Peak filing throughput +3.2×

18 months · 4 wavesDiscuss a similar programme

Case Study·Payments

Cross-border payment infrastructure

Regional central-bank consortium · 8 countries

Problem: Intra-African transfers settled in 3–5 days via correspondent banking with FX losses above 7% and no shared compliance layer for AML or sanctions screening.
Solution: ISO 20022 real-time settlement rail with a shared sanctions-screening service, central-bank-grade HSM key management, sovereign-cloud deployment per jurisdiction, and an SDK for participating banks and fintechs.
Outcome: Live in 8 markets with 41 participating institutions. Median settlement now under 12 seconds end-to-end, with FX spreads tightening as liquidity providers joined.

Metrics

Settlement 3–5 days → < 12s
FX spread 7.1% → 1.8%
41 participating institutions
$2.1B processed in first 12 months

24 months · live in 8 marketsDiscuss a similar programme

Engagement details are anonymised at client request. Full references, contractual outcomes, and named introductions are shared under NDA during procurement.

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Enterprise outcomes from the field.

Six representative programmes.

National ID digitisation programme

Tier-1 bank AI underwriting

Telecom core infrastructure modernisation

National data centre rollout

Ministry cloud migration

Cross-border payment infrastructure

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